Terms of use

1. What we do

hoteloffers.lk is a marketplace that lists offers published by hotels. We pass booking requests to hotels. The contract for your stay is between you and the hotel.

2. Booking requests

A request is not a confirmed booking until the hotel confirms it. We send confirmations by SMS and email. Payment is made to the hotel at check-in unless the offer says otherwise.

3. Prices and offers

Hotels set prices, inclusions and terms. We check listings but cannot guarantee every detail. If something at the hotel differs from the offer, tell us and we will follow up.

4. Cancellations

You can cancel a request from your booking page. Each hotel's cancellation terms apply once a booking is confirmed.

5. Hotel partners

Hotels agree to honour confirmed bookings at the published price, pay commission on confirmed stays as set by their plan, and keep offers accurate. Subscriptions renew monthly through PayHere until cancelled.

6. Reviews

Only guests with a confirmed stay can review. We may remove reviews that are abusive or not about the stay.

7. Contact

Email [email protected].